Welcome to Seabird Cleaning Solutions! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and handle your information when you interact with us.
1. Who We Are
We’re Seabird Cleaning Solutions, a UK-based cleaning company dedicated to making your spaces spotless. For the purposes of data protection laws, we’re the “data controller” of your personal information.
2. What Information We Collect
We collect various types of personal information depending on how you interact with us. This may include:
Contact Information: Your name, address, phone number, and email.
Payment Information: Details required for processing payments.
Service Information: Information about your cleaning needs and preferences.
Communication Data: Any messages or emails you send us.
3. How We Use Your Information
We use your personal data for a few different reasons:
To Provide Our Services: We use your details to deliver the cleaning services you’ve requested.
To Communicate with You: Whether it’s to confirm appointments, respond to inquiries, or send you service updates.
To Process Payments: We use your payment information to manage billing and payment transactions.
For Marketing: With your consent, we may send you promotions or updates about our services. You can opt out at any time.
Legal Compliance: We may need to process your data to comply with legal obligations.
4. How We Protect Your Data
We take your privacy seriously. Here’s how we safeguard your information:
Secure Systems: We use encryption and other security measures to protect your data.
Access Control: Only authorised personnel have access to your personal data.
Data Minimisation: We only collect what we need to provide you with our services.
5. Sharing Your Information
We don’t sell your personal data. However, we may share it with:
Service Providers: Companies that help us run our business, like payment processors or IT services.
Legal Authorities: If required by law, we may need to share your information with law enforcement or other governmental agencies.
6. Your Rights
You have rights when it comes to your personal data:
Access: You can request a copy of the data we hold about you.
Correction: If your data is incorrect or incomplete, you can ask us to update it.
Deletion: In certain circumstances, you can ask us to delete your personal data.
Objection: You can object to us using your data for certain purposes, like direct marketing.
To exercise any of these rights, just contact us using the details below.
7. Cookies
Our website uses cookies to improve your experience and our services. Cookies are small files stored on your device that help us remember preferences and understand how people use our site. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We might update this policy from time to time to reflect changes in the law or our services. Any updates will be posted on our website, and we encourage you to check back regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
Email: info@seabirdcleaningsolutions.co.uk
Phone: 01271 444616
Address: 35 Heanton Street, Braunton, North Devon, EX33 2JS
Thanks for choosing Seabird Cleaning Solutions. We look forward to keeping your spaces clean and your data safe!